Privacy policy

Welcome to My Japanese Head Spa. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://myjapaneseheadspa.co.uk/. By using our website, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you interact with our website:

Name
Email address
Phone number
Billing and shipping address (if applicable)
Any information you provide when booking an appointment or contacting us

b. Non-Personal Information

We may automatically collect non-personal information, such as:

IP address
Browser type
Device information
Pages visited and time spent on our website
Referral source

2. How We Use Your Information

We use your information for the following purposes:

To process bookings and provide our services
To communicate with you about your appointment or inquiry
To improve our website and customer experience
To send promotional emails or updates (you may opt out anytime)
To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

Service Providers: With third-party service providers who help us operate our business (e.g., payment processors, scheduling software).
Legal Compliance: When required by law, such as responding to a court order or legal request.
Business Transfers: In case of a merger, sale, or acquisition of our business.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access and Correction: You may request to review or correct your information.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email.
Data Deletion: You may request that we delete your personal data, subject to legal and business requirements.

To exercise these rights, please contact us at info@myhqcheshire.co.uk.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after changes are made signifies your acceptance of the updated policy.