Terms and condition

Welcome to My Japanese Head Spa. By accessing and using our website https://myjapaneseheadspa.co.uk/ and our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.

1. General Terms

These terms govern the use of our website and services.
By booking an appointment or using our website, you confirm that you are at least 18 years old or have parental consent.
We reserve the right to update these terms at any time without prior notice.

2. Services

We provide Japanese Head Spa services at our physical location: Unit 8, Guardian Point, Guardian Street, Warrington, WA5 1SJ.
All services are subject to availability and may require advance booking.
We reserve the right to refuse service to anyone for any reason.

3. Appointments and Cancellations

Appointments can be booked online, via phone, or in person.
If you need to cancel or reschedule, please notify us at least 24 hours in advance.
Failure to cancel within the required time may result in a cancellation fee.
Late arrivals may result in a shortened session without a refund.

4. Payments and Refunds

Payments must be made at the time of booking or upon arrival.
We accept cash, credit/debit cards, and other available payment methods.
Refunds are only issued in exceptional circumstances and at our discretion.
Gift vouchers and prepaid services are non-refundable and non-transferable.

5. Client Responsibilities

Clients must provide accurate and honest health information before receiving services.
If you have any medical conditions or allergies, please inform us prior to your appointment.
We are not responsible for any adverse reactions if full disclosure is not provided.

6. Liability and Disclaimer

Our services are intended for relaxation and well-being; they do not replace medical advice or treatment.
We are not liable for any personal injury, allergic reactions, or dissatisfaction with services.
While we strive for accuracy, we do not guarantee that our website content is error-free or up to date.

7. Intellectual Property

All content on our website, including text, images, and branding, is our property or licensed to us.
You may not copy, reproduce, or distribute any content without our written permission.

8. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy and Cookie Policy.
We take reasonable measures to protect your personal information.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience.
We do not control or endorse these third-party sites and are not responsible for their content.

10. Governing Law

These terms are governed by the laws of England and Wales.
Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in England.